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Shipping Tips

Whilst preparing your items for shipping it is important to consider that certain items can be classified as hazardous; unsafe and illegal for international and local transportation. Whereas some items may initially appear harmless; under certain conditions they can easily become hazardous and breach international and domestic carriage of goods; health and safety regulations.

MILES EXPRESS will not accept any liability for Companies; Organizations; Traders and Individuals not abiding with these provisions.

For verification purposes and not to create any ambiguities it is advisable that MILES EXPRESS as the service provider are provided amongst others; with an accurate and truthful description of the goods and their values.

Depending on the country of origin or destination; consignments may be subject to import clearance; import restrictions; prohibitions and acceptance processes.

Goods can be subject to inspection by the competent authorities. Under such circumstances MILES EXPRESS as the service provider; cannot be held liable for delays; loss of business or otherwise arising from such controls.

Commodities that are subject to particular carriage conditions will only be shipped once fully conforming to such regulations. MILES EXPRESS as the service provider shall reserve the right to refuse restricted and prohibited items. MILES EXPRESS as the service provider; cannot be held liable for delays; loss of business or otherwise arising from negligence on the part of the sending or receiving party.

Prohibited items:

Furs and Ivory
Human remains of ashes
Live animals
Pornographic material (whether in printed, film or digital format)
Poisonous products
Tobacco , loose leaf tobacco products and pre-rolled cigarettes
Goods can be subject to inspection and MILES EXPRESSS shall reserve the right to refuse such items.

MILES EXPRESS will not accept liability for non-adherence by customers with these provisions.

The recipient shall be solely liable for storage; handling removals fees etc.

Controlled Items

Alcoholic beverages
Antiques and fine works of art
Clinical and or Biological samples (including but not limited to bodily fluids and tissue samples)
Complete original and imitation firearms and firearm parts, (includes rifle butts, trigger mechanisms, screws / bolts etc which are manufactured for the sole purpose of creating a functional firearm), ammunition, explosives.
Small Electronic Items, including Mobile Phones, containing Lithium Batteries
Fresh flowers and plants
Gases (compressed or liquefied)
Hazardous and combustible material
Jewellery, Costume Jewellery, Watches and objects constructed of precious metal and/or stones
Perishable foodstuff and food/beverages requiring refrigeration or other environmental control
Pressured containers
Paint remover and thinner
Toxic products
Dangerous and hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances , dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations ("IATA"), the Agreement on Dangerous Goods by Road ("ADR") or International Maritime Goods ("IMDG") regulations.

Financial and monetary commodities - examples include but are not limited to activated SIM cards for mobile phones, activated credit or cash dispenser cards, blank cheques , event tickets, lottery tickets, money or postal orders, pre-paid phone cards, tickets (blank stock), travellers travellers' cheques , vouchers/tokens, unused stamps etc.

Shipping insurance:

Consignments are never insured by MILES EXPRESS as the service provider. Shipping insurance is the entire responsibility of the seller or the buyer depending on the Incoterms agreed between both parties. Therefore MILES EXPRESS as the service provider can never be held liable for damages; breakages; loss or otherwise.

Duties; taxes; storage and other fees:

MILES EXPRESS as the service provider; will not be liable amongst others for duties; taxes; storage; removal and any other third party fees etc.

These shipping tips are for guidance purposes only and it is hereby declared that these are over ruled by MILES EXPRESS trading terms and conditions which are also be viewed on this website.