Good morning | Wednesday, 21st February 2024

5 most common package delivery mistakes and how to avoid them

Posted on Tuesday, April 18th, 2023 • Blog

Have you ever eagerly awaited a package to arrive only to be left feeling frustrated? From incorrect addresses to unreliable delivery services, there can be many factors that can lead to a misrouted or lost package.. Whether you’re an ecommerce business, a small business owner or simply looking to streamline your shipping process, we’ve got you covered. In this blog, we’ll provide you with the right knowledge to ensure your packages arrive safely, helping you prevent future disappointment.

1. Damaged Packages and Inadequate Packaging

Your package undergoes a series of handling processes to reach its destination, and it’s safe to say that no one wants to receive a package that has been opened or damaged. Proper packaging is key to ensuring the safety of your package during transit. Choosing the appropriate box and filler for your item is crucial. Additionally, wrapping and labelling any fragile items adds an extra layer of protection. If you’re experiencing consistent losses or transit damage, it might be time to look into the issue!  Start by recording any relevant information and taking steps to avoid such incidents in the future! And if all else fails…then it may be time to consider changing your logistics partner.

2. Navigating the Challenges of Late Deliveries

When it comes to preventing delayed or cancelled packages, a little bit of preparation can go a long way in ensuring a successful shipping experience. Accurately measuring your products and shipping materials can smooth out the fulfilment process. If you want to up your game, consider using an automated fulfilment system to minimize human error and ensure your packages  arrive on time, every time! Don’t forget about your customers – they’ll appreciate being in the loop about their package’s journey. After all, nobody likes unexpected surprises, especially when it comes to their much-awaited packages. So, keep the cancellations and negative reviews at bay by giving your customers the information they need to track their packages with ease.

3. Misplaced Packages and Misdirected Destinations

Sending the package to the wrong address is a major concern we all want to avoid. To prevent such mishaps, it’s critical to take the time to carefully review and confirm the address multiple times before sending it out into the unknown. If you’re concerned about your package getting lost or mixed up, you can make it more distinctive by labelling it in bold and clear handwriting or adding a pop of colour. Be the boss of your boxes and ensure they stand out in the crowd! Ultimately, opting to utilize a shipping software such as an API would be ideal for maximizing accuracy and for providing real-time tracking updates, so you can rest easy knowing your package is on the right path. If you want even more peace of mind, partnering up with a reliable logistics company like Miles Express will ensure your packages are never misplaced or misdirected.

4. Delivery Dilemma: Coping with Lost Packages

In the shipping industry, losing a package is a dreaded nightmare that no one wants to encounter. Fortunately, with a few simple steps you can steer clear of this. First, make sure to remove any old shipping labels from your box. Then, include all necessary information about the destination and add a phone number for good measure. Alongside this, you can also include an “in case found” document with your contact information and tracking number to make sure the package is returned to you. Additionally, investing in travel insurance will help ease your peace of mind. At Miles Express we provide guidance on all the necessary forms and clearly label and handle your package to ensure it is never lost.

5. Dealing with Unreliable Delivery Services

The secret to avoiding unreliable delivery partners is to take the time to properly research and ultimately make a wise choice. Look for a company that is always on time, offers tracking options, and has a rock-solid reputation backed by years of experience. To truly stand out, a good delivery partner should also be able to offer top-notch packaging, seamless E-commerce logistics, efficient warehousing management and an attentive support team to assist you every step of the way. At Miles Express, we check all the boxes and are committed to delivering your packages with care and precision.


Delivering packages shouldn’t be a stressful and frustrating process every time. Incorporating these straightforward yet impactful recommendations into your shipping process can help you avoid common errors and guarantee a hassle-free shipping experience every time! With Miles Express as your trusted delivery partner, you can bid farewell to delivery headaches and rest assured knowing that your shipping needs are in capable hands. Contact us today to learn how we can help you navigate your delivery requirements.

Our Services