This digital phenomenon is known by many names; the buyer journey, buying cycle, buyer funnel, and the consumer purchase decision process. As the names imply, it’s not simply a moment, indeed it is described as a journey, a cycle, a process, etc. It is a string of factors that lead up to the decision to purchase that may or may not look different to every persona that visits your shop – whether they’re young, old, what gender they identify with, as well as what their lifestyle is like. Knowing what that journey is for your clients will help ... »

The days are longer, the weather warmer. There is a general sense of optimism that comes from having more light in the day – perhaps the feeling that we somehow have more time on our hands. Summer days roll on, everyone is keen to shake off the dust of winter and to look forward to the cheerier days ahead.

But what does this have to do with trading and commerce in general?

Significantly! There is a mindset shift with the change of the weather, that pushes people outdoors and encourages them to try something different. This ... »

Every morning, our punctual Miles Express couriers gather at the warehouse. There, they’re assigned routes by the logistics manager that enable them to make efficient use of their time and to guarantee timely deliveries. Many of us have experienced traffic on our roads on a first-hand basis – it can be tough. That’s why it’s essential to plan routes thoroughly, so while you sit comfortably at home, our couriers can navigate the streets as effectively as possible. Vehicles go through vigorous inspection before they hit the road. Couriers may use the same vehicle each day or they ... »

The world has sped up, and it only takes a good look around us to know how accurate this perception is. Our jobs demand more, our phones distract us, news that used to take days, or at the very least hours to reach us is now instant, bombarding us constantly with events playing out across the globe. For better or for worse, we’ve come to accept this new rhythm to our days – but there’s more. Because we accept this fast pace, we have come to expect it in return. A website takes more than 3 seconds to load? ... »

Whether you are looking to have highly-important items delivered urgently overseas or would simply like to import your business’ products, we offer a range of freight forwarding solutions using land, sea, or air transportation.

Read through our guide to help identify which of our services fit your specific requirements:

We offer solutions for those looking to have their items delivered by land transportation. Express Road Freight is our premium express van delivery service. We offer both limited and full trailer loads and can help you identify which option is best for you.

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With several shoppers avoiding brick-and-mortar stores at this time, e-commerce has been growing exponentially, so there really is no better time to analyse your online platforms and ensure your website is built to handle the surges in demand.  E-commerce growth has also resulted in increased competition, which further highlights just how important it is that your business offers customers a unique, yet simplified experience.

Follow these 5 tips to optimise your operation, maximise sales and keep your customers happy:

Initiate a conversation with your team to collectively think over previous years’ challenges and discuss what could ... »

Importing your products and goods from international suppliers can be overwhelming and complicated without a logistics partner. But most companies think that finding a logistics company that offers good value for money without forgoing the security and speed of the delivery is near impossible to find.

Until they’re introduced to Miles Express, that is.

Freight Forwarding logistics offered by third party companies take the weight off your business, so you don’t have to work through the complicated logistics of shipping from various locations around the world to Malta. It also makes it easier ... »

Confidentiality is therefore crucial when it comes to document delivery. Knowing and trusting the company you work with for document delivery is of the utmost importance.

Loss of confidential documents can have very serious repercussions and reflect negatively on the sender. This is why it’s very important that documents of this sort are transported in a way that ensures all risk of loss or theft is taken out of the equation. This is possible if you work with a trustworthy document delivery courier that comes with a proven track record.

At Miles Express, we ... »

However, we’re not out of the woods yet, there could be more lockdowns, as this is happening in other countries. This uncertainty will stay with us for a while longer but newly forged online shopping habits are certainly here to stay.

E-commerce has become an important part of any local business as people are now accustomed to it. Saving a few hours a week by shopping for groceries and weekly needs online is definitely a perk few are willing to do without. Spending is also up.

With 80% of the population now vaccinated, people are ... »

If you’ve lived in London or any major European city in the last five years, you know the luxury of same-day delivery from Amazon. Buyers don’t need to nip out for that thing they forgot to buy. They can order online and have it delivered to their doorstep before sunset.

Amazon can’t do that in Malta because we’re an island, but Miles Express is stepping in to provide this sought-after service to e-commerce companies who want to fill this market gap.

It sounds like the epitome of luxury, but in reality, ... »